Davidson Taxi Transfers Terms & Conditions

Davidson-Taxi-Transfers Terms & Conditions

These terms and conditions and the web-based booking form constitute the entire Agreement concerning the provision of a taxi transfer service (“Service”) between you and your personal driver operating or under taking journeys for or on behalf of "Davidson Taxi Transfers". Completion of the booking form and use of the taxi service indicates your unconditional acceptance of the terms and conditions set out in this Agreement.

This contract shall be governed by and construed in accordance with the laws of Scotland.

I agree to Davidson-Taxi-Transfers Terms & Conditions which include that Davidson-Taxi-Transfers is: 

  • just the booking agent, and all personal taxi transfers are provided by individually fully insured & licensed Private Hire Operators/drivers.
  • not liable for the performance of the individual Private Hire Operator/driver, nor any indirect or consequential losses arising from your driver.

1. Definitions

“Davidson-Taxi-Transfers” means Davidson-Taxi-Transfers.

Accounts address:99 Waggon Road, Leven, KY84DE

“you” and “your” means any person, company or other business that places a booking.

Email: [email protected]

2.Booking

2.1. You must allow enough time when booking your taxi to allow for the check-in times required by your airline and for any delays caused by traffic conditions. Davidson Taxi Transfers and or your personal driver shall not be responsible for any delay caused by your failure to allow enough time to reach your destination or if  any passenger/s are not ready for collection at the booked time.

2.2. You must order a suitable car size for the number of passengers and luggage.  Davidson Taxi Transfers and or your personal driver cannot guarantee to carry excess amounts of luggage. Please note that a child, no matter what age, counts as one passenger.

3. Prices & Payment

3. When requested, Davidson Taxi Transfers will email you a quotation based on the information supplied by you. Davidson Taxi Transfers may amend the quotation if there is any material change to the original itinerary, the number of passengers, or the type or size of vehicle required.

3.1. I agree and understand the booked/fixed price route for all Edinburgh airport & Edinburgh City transfers is via the Forth Road Bridge or Queensferry Crossing only.

3.2.  The quotation will include a [30] minute waiting period after the advertised landing time and the cost of car parking. Davidson Taxi Transfers and or your personal driver will NOT charge for flight delays on any private taxi transfers but will charge for waiting at its standard rates (currently £15.00 per hour) after the first 30 minute period has expired for any other type of delay (Immigration, Passport control, Baggage claims). Davidson Taxi Transfers and or your individual driver will endeavour to check for flight delays before leaving for the airport but shall be under no obligation to do so.

3.3. If you accept the quotation, you will receive confirmation of your booking by email. Please check your booking confirmation carefully and inform Davidson Taxi Transfers promptly of any errors. Davidson Taxi Transfers and or your personal driver shall not be responsible for any delays caused or costs arising from by your failure to give Davidson Taxi Transfers correct information.

3.4. All journeys originating at an airport (which are not return journeys where Davidson Taxi Transfers has taken you to the airport) to be prepaid in full before the date of travel.

3.5. Payment accepted by credit card, debit card (both subject to a 3% surcharge), cash or cheque with a valid guarantee card. 

4. The Service

4.1. You shall be responsible for the behaviour of all the passengers in the vehicle during the journey. You will be charged £40.00 - £50.00 to cover the driver's costs in the unlikely event of the vehicle being soiled by any passenger!

4.2. Eating, drinking and/or smoking in the cars are not permitted.

4.3. All children travelling during the journey should be restrained in a manner appropriate to their age, weight and height. Suitable child seats can be provided by prior request only.

(Fife licensed taxis are exempt from legislation relating to children travelling in a baby/child seat or booster, more details of the legislation can be found here. Davidson Taxi Transfers are on occasions able to provide a form of child seat. If you require a child seat for your journey it must be requested 24 hours prior to travel).

4.4. Davidson Taxi Transfers and or your personal driver will not carry more passengers than the individual insured/licenced vehicle allows.

4.5. The booked/fixed price route for all Edinburgh airport & Edinburgh City transfers is via the Forth Road Bridge or Queensferry Crossing only..

5. Cancellations

If you need to cancel your booking, you must contact us by email immediately.

Davidson Taxi Transfers will accept any cancellation made for a private taxi booking as long as there is at least 48 hours’ notice. However, there will be a  10% administration / transaction charge. The cancellation must be made by email to which you will receive a cancellation confirmation.

Davidson Taxi Transfers will accept any cancellation made for a private taxi booking as long as there is at least 24 hours’ notice. However, there will be a  50% administration / transaction charge. The cancellation must be made by email to which you will receive a cancellation confirmation.

Davidson Taxi Transfers will accept any cancellation made for a private taxi booking as long as there is at least 5 hours’ notice. However, there will be a 75% administration / transaction charge. The cancellation must be made by email to which you will receive a cancellation confirmation.

Davidson Taxi Transfers will accept any cancellation made for a private taxi booking with less than 5 hours’ notice However, there will be a 100% administration / transaction charge. The cancellation must be made by email to which you will receive a cancellation confirmation.

Davidson Taxi Transfers will apply a 100% administration / transaction charge on all bookings when no email cancellation has been requested and obtained.

Davidson Taxi Transfers at its sole discretion, reserve the right to refund or not charge any cancellation fee if we can successfully cancel the driver in time before he/she is dispatched to collect you. (Subject to: The driver has not missed out on other journeys/work, other passenger/s and or other journeys are not affected).

Davidson Taxi Transfers will always do everything possible to make sure recovery of full payment for  *No Show" & "Non travelling confirmed" private & sharing taxi booking passenger/s.

No responsibilities for costs will be refunded to any passengers who do not show, fail to travel, fail to wait for their driver or take alternative transport.

If you do not receive an email from Davidson Taxi Transfers confirming your requested cancellation then we have not received it. In this case please call our 24 hours number which is 07837 394 760 Refunds will not be issued if the passenger does not have a cancelled email confirmation.

No refund is issued at any time for cancellation of any agreed/confirmed shared taxi transfers unless a replacement passenger is found for your seat/s.

All other circumstances where a refund maybe possible should be addressed directly with Davidson Taxi Transfers customer services.

Please note that calls maybe recorded for future reference and training purposes.

6. Liability

6.1 All Davidson Taxi Transfers individual drivers, will take reasonable endeavours to get you to your destination on time, but none shall not be liable for any vehicle breakdowns, accidents, loss due to delays caused by road or traffic conditions beyond its control on the journey.  Under no circumstances shall Davidson Taxi Transfers or individual drivers be liable (in contract, tort or otherwise) for any loss of profits, business or for any indirect or consequential loss whatever. 

6.2. All luggage and personal items are carried entirely at your risk. Davidson Taxi Transfers recommends you have personal adequate travel insurance in force.

6.3. Davidson Taxi Transfers shall be entitled to cancel all services in the event of a declared national emergency, riot, war, fuel shortage, extreme weather or terrorist attack, or other circumstances beyond its control. If the individual car breaks down during your journey Davidson Taxi Transfers will endeavour to arrange where and when possible an alternative car to complete the journey as soon as practicable.

In case of missed departure: Under no circumstances shall Davidson Taxi Transfers or individual drivers be liable (in contract, tort or otherwise) for any missed flights, loss of profits, business or for any indirect or consequential loss whatever. Davidson Taxi Transfers recommends you have personal adequate travel insurance in force.

6.4. You shall indemnify Davidson Taxi Transfers against all losses, costs, damages and expenses arising from any act or omission of any passenger in your party.

6.5. Davidson Taxi Transfers is not liable for the performance of any individual Operator/driver, nor any indirect or consequential losses arising from it

6.6  Your booked route for all Edinburgh airport & Edinburgh City transfers is via the Forth Road Bridge or Queensferry Crossing.

7. Termination

7.1. Davidson Taxi Transfers  will refuse or terminate any booking with immediate effect if it places any driver or vehicle at risk of damage, violence or abuse by you or by any passenger in your party and we will ask all passengers to vacate the vehicle as soon as it is safe to do so.  No refunds will be given if the journey is terminated part way through the hire.

8. Miscellaneous

8.1. Davidson Taxi Transfers may subcontract its obligations under this Agreement.

8.2. Davidson Taxi Transfers may change these terms and conditions at any time by posting changes online.  Please review these terms and conditions regularly to ensure that you are aware of any changes. All existing bookings will be at the rate quoted or applicable rate in effect at the time of booking.

8.3. Davidson Taxi Transfers shall store, process and use all information about your personal details in accordance with the requirements of the Data Protection Act 1998.

8.4. This Agreement and any accompanying quotation represent the entire agreement between you and Davidson Taxi Transfers in relation to its subject matter.  If there is any discrepancy between the terms of this Agreement and the quotation, the terms of this Agreement shall prevail.

8.5. Nothing in this Agreement is intended to confer any benefit on any third party, whether pursuant to the Contracts (Rights of Third Parties) Act 1999 or otherwise, and no third party shall have the right to enforce any rights under this Agreement except where otherwise agreed in writing.

9. Disputes: Contact; Davidson Taxi Transfers directly.

10.   Conveying of children

10.1. UK law states that taxis are exempt from legislation relating to children travelling in a baby/child seat or booster, more details of the legislation can be found here.

Davidson Taxi Transfers are on occasions able to provide a form of child seat. If you require a child seat for your journey it must be requested 24 hours prior to travel.

10.2. All drivers are approved/licensed by Fife Council, hold Full Disclosure Certificates and are individually fully insured.

11. Taxi sharing - 

If you are not willing to travel with others who may pay the same, pay more or pay less than you per seat, cancel your request immediately & do not accept any seat/s in a shared taxi transfer.

11.1. If sharing is available will confirm pick up points and exact pick up time prior to your journey departing.

11.2. Without the consent of your driver & other sharing taxi transfer passengers, pre-arranged shared taxi transfers cannot wait after the agreed/scheduled collection time.

11.3. To protect all concerned: If you accept and confirm a seat/s in a shared taxi transfer, you cannot cancel as other/s will also be confirmed and relying on you to travel at an agreed price. If you do cancel or fail to travel, your accepted/confirmed seat price will still be required to be paid unless we successfully find a replacement passenger/s for your seat/s. Davidson Taxi Transfers will always do everything possible to recover outstanding payment/s of *No Show" & "Non travelling confirmed" passenger/s.

11.4. Will have the right to cancel or give a full refund for any pre-paid shared taxi payments if the number of expected passengers fail to travel, resulting in a loss of income to the scheduled taxi operator/driver.

11.5. Will have the right to offer an increased price to sharing passengers if necessary to ensure travel.

11.6. Your individual driver reserve the right to refuse to take extra luggage - If you have more luggage with you than we were expecting we may charge £10 per extra item, provided we can get this into the vehicle/luggage transporter. We reserve the right to refuse to take the extra luggage if we are unable to accommodate this in our vehicle/luggage transporter, this means you maybe refused to travel and no fare/seat price will be refunded and or your confirmed/agreed seat price will still be required to be paid.

11.7. Will tell you of the transfer departure time from the airport at the time of your booking. We will do what we can to minimise the wait at the airport after you land, but cannot be held responsible for flight delays. If a shared taxi does require to depart without you, no refund will be given for your seat/s.

11.8. Davidson Taxi Transfers use carefully selected and approved local reliable companies/drivers where necessary and if appropriate. .

11.9. No refund at any time for cancellation of any agreed/confirmed seat/s in shared taxi transfers unless a replacement passenger is found. 

Taxi sharing information:

To increase the chances of a cheaper taxi transfer & as an alternative to paying a full price taxis

Davidson Taxi Transfers will aim, to find suitable passengers & will offer seat/s in a suitable taxi to match each persons stated budget.

I accept the only fixed price shared transfer available at this time is £18.00 per seat. (Route: St Andrews to Edinburgh airport & is subject to 5 or more passengers travelling in the same taxi).

I agree and accept, each seat if available, will be booked according to my budget not by how many passengers are travelling my the taxi transfer.

I agree and accept, departing & returning taxi transfers are offered subject to availability and individual seat prices may vary.

I agree & accept, split share taxis are offered subject to availability and individual seat prices may vary. (eg. passenger/s travelling one way, driver collects the other passenger/s at destination).

I understand Davidson Taxi Transfers also search other carefully selected companies for available options.

I accept and agree I am willing to travel in any shared taxi transfer with other/s who may pay the same, pay more or pay less than myself per seat.

I understand the higher my budget, the better chance of obtaining a successful cheaper taxi transfer.

I understand arranging shared taxi transfers incurs vast administration time and cost, it is not always just the actual price of the taxi to the driver which requires to be met.

I agree and understand if I miss my shared taxi transfer no refund will be available and the price for my seat/s will still be required to be paid.

I agree and understand the route for all Edinburgh airport & Edinburgh City transfers is always via the Forth Road Bridge or Queensferry Crossing.

Example:

Shared taxis are offered if available and individual seat prices may vary.

How much are you willing to pay for 1 seat?

A. I am willing to pay £35.00 per seat. 

1. Result - If one suitable seat is found which matches your £35.00 stated budget, you will successfully travel and avoid paying a full price taxi. 

2. Result - If no suitable seat is found which matches your £35.00 stated budget, you will receive an email to inform you, your transfer request is unsuccessful.

Each seat if available, will be booked according to your budget, not by how many passengers are in the taxi transfer.

Our reputation is important to us:

We encourage reliable passengers; we aim for the most secure and suitable shared taxi transfers..

We do everything possible to make sure all shared taxi transfers travel successfully and safely.

We provide comfortable MPV taxis when possible, we never use buses.

All taxi transfers provide a Door to Door Service

Our search services are completely free of charge.

If available, we will instantly reserve you a seat which meets your stated budget and contact you immediately.

If no suitable seat is found, you will receive an “unsuccessful” email.

12. While we will do everything we can to get you to the airport on time, there are circumstances out with our control for which we accept no responsibility for, these are as follows, but not limited to: -

All adverse weather conditions, including high winds at the Forth Road & Tay Road Bridges

All Forth Road & Tay Road Bridge restrictions and closures.

Excessive traffic

Accidents

Vehicle breakdowns

Personal items, belongings inclusive of lost and left luggage

All passengers are advised to have adequate travel insurance prior to booking. Davidson Taxi Transfers does not accept responsibility for any personal belongings/items inside the taxi vehicles or inside any roof boxes/luggage transporters.

We advise passengers to plan to arrive at the airport with plenty time prior to flight departure to allow for possible unpredicted delays en route to or from the airport. Davidson Taxi Transfers will not be responsibility for any passengers missing their flight under any circumstances.

Important warning for shared airport taxi collections-

If you have agreed and are fully confirmed to travel in a shared taxi transfer:

In the event of unexpected flight delays: Unless otherwise agreed, failure to meet your driver and fellow sharing passenger/s will likely result in a shared taxi departing without you and your seat sharing price will still require to be paid.

Your driver may at his own discretion, may charge you for waiting time at the standard rates pro rata (currently £15.00 per hour) for any unexpected type of delay: Immigration, Passport control, lost luggage or baggage claims.

13. Davidson Taxi Transfers Privacy policy

13.1. Davidson Taxi Transfers uses the personal information given by visitors to this website when submitting forms only to improve our products and provide services.

We do not gather information in any other way.

Safeguarding your personal information is important to Davidson Taxi Transfers and it recognises the responsibility you entrust it with when providing your personal data. This Privacy Policy details how your personal information is used by Davidson Taxi Transfers both actively and passively, when you use the websites:  www.davidsontaxitransfers.com  & www.universitytaxitransfersstandrews.co.uk

14. The Data Protection Act

We use the information you give us lawfully and in accordance with the Data Protection Act 1998. Your personal data is stored securely to prevent any unauthorised access to it.

The information we hold will be accurate and up to date.

The Data Protection Act 1998 (the “Act”) gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request is subject to a fee of £5 to meet Davidson Taxi Transfers ’ costs in providing you with details of the information it holds about you.

Davidson Taxi Transfers also asks you provide it with two forms of photographic identification so that it can verify your identity.  Any request should be in writing and addressed to-

“Davidson Taxi Transfers” 
Accounts Department
Cottage No. 1
Neither pratis
Leven
Fife
KY85NN

14.1. Service Providers:

To process your booking, we will only share your personal information with your driver/taxi operator selected to provide the service to you, but only as much necessary to perform these functions and improve our service.

Third party taxi operators are forbidden to use this information for their own benefit.

15. Confidentiality

15.1.We keep the information you give us. If you do not want to consent for us to keep this information contact us immediately at [email protected]

Upon booking services we will not release any of your submitted data to other parties.

After booking and in the event the service needs to be carried out by a third party registered taxi service provider we will only share following details in confidentiality:

Name – Phone number – Pick up time and date – Drop off address – Luggage description and the number of passengers.

16. I agree to follow and accept the following airport collection information/instructions: 

16.1.I  agree to these Airport collection instructions - We will monitor your arriving flight. (We do not charge extra for waiting time for any flight delays on any private taxi transfers).

17. Third party services:

Davidson Taxi Transfers uses Google Analytics to help understand use of our Services.

Google, Analytics collects the information sent by your browser as part of a web page request, including cookies and your IP address.

17.1.Third party sites:

Our site may contain links to and from other websites, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies.

Please check these policies before you submit any personal data to these websites.

Changes to This Privacy Policy

If there are any changes to this privacy policy we will place an updated version on this web page.

Update added on 10/08/2018: I confirm I have read and understand the information, advice and the £50.00 extra charge on all applicable journeys when Forth Road Bridge is closed.

Forth Road bridge URGENT information - Full details click here:

Davidson Taxi Transfers.